Your Safety Is Our Priority
To our Loyal Customers,
We have been monitoring the quickly changing developments related to the Coronavirus (COVID-19) daily. Protecting our customers & employee’s health and safety while professionally providing the services our customers need is our highest priority. During this time of recommendation by the CDC to be self-quarantined, we also know the need to be safe from other diseases that can be borne through pest problems.
Here are the ways we are increasing our safety measures to meet the concerns of our customers:
1. We recommend our customers with interior services transfer to using our safer premium exterior service on a quarterly basis. This creates a continuous pest barrier around your home at no additional cost and helps further protect both you and our employees.
2. We are limiting our interior residential pest service during this time. Our technicians have been trained on using safe methods as suggested by the CDC – including latex gloves, respirators/masks, protective clothing, frequently washing hands with warm soapy water, utilizing hand sanitizer before and after each service, and we are limiting proximity to others.
3. We ask that you please make our technicians aware of anyone in the household who could be classified as an at-risk person. In the case someone in your home has been exposed to the COVID-19 virus, your inside service will have to be scheduled through the office at a special time.
It’s important to note: The Department of Homeland Security earlier issued Memorandum on Identification of Essential Critical Infrastructure workers During the COVID-19 Response. This document classifies our Exterminators / Pest Management Professionals as essential services under the Public Works section. This means that we will continue to provide services to our clients using the standards listed above during any “Stay at home” orders that may be put in place.
Finally, we ask that you join us in sending your thoughts and prayers to those affected by the Coronavirus.
Hicon Pest Control Team